EcoFlow EU kod rabatowy

Zwroty w skrócie

Data sprawdzenia: 20.10.2026

• Termin na zgłoszenie zwrotu: „Customers must request a return within thirty (30) calendar days from the day after receiving the product.” Zakres: „The unconditional return policy applies only to products ordered through EcoFlow.com .” Źródło pisze „EcoFlow.com”, a nie wprost „eu.ecoflow.com”. Liczby dni ustawowego odstąpienia sklep nie podaje.
• Początek biegu terminu: „The receipt date is determined by the shipping tracking record or proof of delivery.”
• Jak zgłosić zwrot: „You can submit your application via the Withdrawal Request function at the bottom of the website, email, or phone”. Przed odesłaniem: „Please do not return the product before receiving an RMA number from the EcoFlow Customer Support Team.”
• Odesłanie po numerze RMA: „Once you have received an RMA number, you must ship the relevant product within fifteen (15) calendar days from the date the number was issued, or within any other timeframe specified by EcoFlow.”
• Anulowanie zamówienia: „Customers can send an email to order.eu@ecoflow.com to request a full refund within 24 hours after placing an order on eu.ecoflow.com.” Dalej źródło podaje: „Please note that we will charge a transaction fee if you apply for the refund 24 hours after the order is placed and before delivery has been made (1.5% for credit card users, 2% for PayPal users, 2.6% for Klarna users).”
• Koszt przy zwrocie niezwiązanym z jakością: „If the reason for the return is not related to product quality, the customer is responsible for all associated shipping costs and transaction fees.” Stawki odesłania: „Cost is based on the weight, volume and location of the product”.
• Koszt przy potwierdzonej wadzie: „If the return or exchange is caused by a confirmed product quality issue, EcoFlow shall be responsible for the shipping costs for both the return and the replacement shipment.”
• Zwrot pieniędzy: sklep podaje dwa terminy: „we will process the refund within 5 business days after the returned item arrives at our warehouse and is inspected to ensure it meets the return criteria.” oraz „Refund processing typically takes 5 to 7 business days”. Konto: „Refunds will be issued to the account you used for payment via the original payment method.”
• Stan produktu: „The product must be in perfect condition, free from damage or signs of use, and in its original, resalable condition;” oraz „The product must be returned along with all original packaging;”.
• Sklep nie podaje: daty dokumentu, adresu odesłania i liczby dni ustawowego odstąpienia.